Jewellery Technology & Machinery - JTM
On Cheong One of the Oldest Jewellery brands in Singapore deploys RFID to boost productivity

"Old is Gold" and this applies quite literally to On Cheong, one of oldest and most trusted heritage jewellery brands in Singapore. Though at On Cheong, Old certainly does not mean outdated. In keeping with the times, On Cheong has implemented RFID at their stores for inventory tracking. This technological upgrade comes at a time when the market demands newer approaches to boost productivity and increase sales

A two-year in-depth study on the technology led to various solutions, both local as well as from overseas vendors, being considered and tested for their reliability and accuracy. Irys, a company specialized in RFID implementation exclusively for the Gems and Jewellery Industry, was ultimately selected to be the partner for the project.

"The degree of accuracy which Irys was able to demonstrate in our retail setup, surpassed other RFID solutions we came across. In addition to the RFID performance, their industry experience, hands on approach and efforts to make RFID an integral part of daily operations, prompted us to partner with Irys for this project", says Mr. Ho Nai Chuen, Managing Director, On Cheong

The project scope comprised of rolling out RFID technology across all outlets without any disruption to existing workflows. ERP integration formed an integral part of this project as key functions such as RFID tag printing, data synchronization and reporting had to be seamlessly enabled. With the project now going live, On Cheong has been able to achieve complete control over their inventory. A stock count which used to take more than two hours to complete, can now be achieved in less than half an hour on an average.

Mr. Kartono, Assistant Operations Manager, Retail (Admin & IT), On Cheong says, "The speed of RFID implementation was incredible. With this technology, our staff need not spend too much time on inventory checks and can free up more time to serve customers."

Mr. Rohit Karnik, Managing Director, Irys states, "It's an honor to work with an innovative retailer like On Cheong. The decision to implement RFID may have been driven by the management, but the eagerness to adopt technology was evident in the co-operative efforts given by each and every staff member. It was their willingness to learn and accept new challenges, that paved the way for a successful implementation. The learning experience was truly memorable and precious."

About On Cheong:

Founded in 1936, On Cheong Jewellery has grown from a humble goldsmith shop to become one of Singapore's esteemed jewellery retailers. Emphasizing in quality, unique designs and dedicated customer relationship, On Cheong has earned its trust and loyalty from customers.

On Cheong's accolades include the Singapore Prestige Brand Award (Heritage Category) in 2006 and 2008, Singapore Service Star Award 2010, Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) Exemplary Employer Award and Outstanding Workplace for Mature Employees in 2012 for its fair, responsible and employment practices in workplace, Singapore Service Class (S-Class) for Business Excellence in 2014, Workforce Skills Qualifications Most Supportive Employer Award (Retail SME) 2015, Premium Service GEM 2015 for Luxury Watches and Jewellery/Premium Gifts, SkillFuture Employer Award 2017 and Singapore Health Award 2017 (Corporate Merit Award).

About Irys:

Founded in 2010, Irys is focused on enabling RFID technology exclusively for the Gems & Jewellery industry. Integrated with leading ERP solution providers, we have already surpassed serving 280 clients spread across the globe - Singapore, Thailand, Malaysia, Brunei, India, Belgium, USA, Germany, UK, UAE, Japan and Australia. The ability of Irys to deliver an exact product, in sync with the different processes followed across the gems and Jewellery industry, instantaneously and accurately is why companies choose us. For more information, visit our website

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